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1. Scope

This Privacy Policy applies to the ALIV website, account application process, partner workspace, and related business communications. Perez Tobie operates ALIV as a trade name.

2. Information ALIV may collect

Depending on how a visitor or professional partner interacts with ALIV, the information collected may include:

  • Name and business name.
  • Email address and telephone number.
  • Billing and shipping information submitted for an approved transaction.
  • Professional credentials or business information submitted during account application or review.
  • Account, order, fulfillment, support, and document activity.
  • Website activity, IP address, browser type, device information, and approximate location derived from technical data.
  • Cookie, consent, and analytics information where optional technologies are enabled.
  • Communications with ALIV, including inquiries, requests, and support messages.

ALIV does not state that it collects medical records or protected health information through this website. If a future system is designed to process health information, the applicable collection, security, contracting, and legal requirements must be reviewed before launch.

3. How information may be used

ALIV may use information for legitimate operational, contractual, security, compliance, and communication purposes, including:

  • Reviewing and administering professional account applications.
  • Managing accounts, access credentials, customer support, orders, payments, shipping, and fulfillment.
  • Coordinating product, packaging, documentation, quality, and manufacturing workflows where necessary for an approved program.
  • Preventing fraud, misuse, unauthorized access, and security incidents.
  • Supporting quality, compliance, recordkeeping, and business administration.
  • Measuring website performance and improving the website when optional analytics consent is provided.
  • Sending operational communications and, where appropriately consented, marketing communications.
  • Complying with applicable legal, regulatory, contractual, and professional obligations.

4. When information may be shared

ALIV may share information with categories of recipients that support the purposes described above. These may include:

  • Payment processors and financial service providers.
  • Shipping carriers and fulfillment partners.
  • Technology, hosting, security, customer-support, and analytics providers.
  • Manufacturing, pharmacy, laboratory, or packaging partners where necessary for an approved program.
  • Professional advisors, insurers, auditors, and service providers acting under appropriate obligations.
  • Governmental, regulatory, or law-enforcement bodies when disclosure is required or permitted by law.

Google Analytics

When a visitor grants analytics consent, ALIV uses Google Analytics 4 to measure website traffic and interactions. The analytics tag does not load before consent. Advertising storage, Google signals, and ad-personalization signals are disabled in the ALIV website configuration.

ALIV does not represent that it sells personal information in the ordinary meaning of that term. Whether a particular disclosure is treated as a “sale,” “sharing,” or targeted advertising under a state privacy law depends on the actual technology and practices in use and should be confirmed through legal review.

5. Retention and security

ALIV retains information for as long as reasonably necessary for legitimate operational, contractual, security, legal, regulatory, and recordkeeping purposes. Retention periods may vary by information type and program.

ALIV uses reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information and the risks presented. No website or transmission method can be guaranteed to be completely secure.

6. Privacy rights and choices

Subject to applicable law and eligibility requirements, individuals may request access to, correction of, deletion of, or information about the processing of their personal information. Depending on residency and whether statutory thresholds are met, additional rights may include data portability and the ability to opt out of certain data uses, sale or sharing, or targeted advertising.

Individuals may also opt out of non-essential marketing communications by using the unsubscribe mechanism in a message or by submitting the website contact form. Requests may require reasonable verification.

To exercise applicable privacy rights or submit a privacy-related inquiry, please use the contact form available on the ALIV website.

7. State-specific rights

U.S. state privacy rights vary by residency, the type of information involved, the role of the individual, and whether applicable statutory thresholds are met. Where a state law applies, ALIV will process rights requests and appeals in the manner required by that law.

Potential rights may include access, correction, deletion, portability, and opt-out rights. ALIV will not claim that every state law applies to every visitor or account.

8. Contact and changes

To exercise applicable privacy rights or submit a privacy-related inquiry, please use the contact form available on the ALIV website. The legal entity responsible for this policy is Perez Tobie.

Corporate / business address: 25 1st Avenue Southwest, Watertown, SD 57201.

ALIV may update this policy as the website, account systems, business practices, or legal requirements change. The effective date and last-updated date above will be revised when the final policy is published.